Tag Archives: management

Customer Success Metrics for Software Companies

Operational metrics of customer success for software implementations show progress over time and drive financial success over the long term. What gets measured gets fixed. The trend is more important than the numbers. Here are some feasible and useful quarterly … Continue reading

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Project Management and Motivating Remote Teams

A topic that comes up often these days is how to motivate remote teams on IT projects. It comes up because teams consist of personnel that are scattered all over the country and the globe. Technology enables people to work … Continue reading

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